FAQ

1. What products do you sell? We offer unique “body mix” fashion pieces designed for styling, layering, and expressing your personal look.
2. Where do you ship to? We currently ship within the United States.
3. What shipping options do you offer? We provide flexible shipping options:

• Express Shipping (3–6 business days): $20
• Free Shipping (7–14 business days): $0
• Free Standard Shipping (7–14 business days): $10

Delivery times are estimates and may vary depending on your location.

4. How long does it take to process my order? Orders are typically processed within 1–3 business days before shipping.
5. Will I receive a tracking number? Yes! Once your order has shipped, you’ll receive a tracking number via email.
6. How do I choose the right size? We recommend checking our size guide before ordering to ensure the best fit.
7. Do you accept returns or exchanges? Yes, we accept returns and exchanges within a certain period after delivery. Items must be unworn and in original condition. Please contact us for assistance.
8. What if my item arrives damaged or incorrect? If you receive a damaged or incorrect item, please contact us with photos and we’ll resolve the issue as quickly as possible.
9. How can I contact you? You can reach our support team via email. We aim to respond within 24–48 hours.
10. What makes Kitchflame different? Our brand focuses on individuality. Each piece is designed to be styled in multiple ways, giving you the freedom to create your own look instead of following trends.